Our vision, mission and values

Our vision, mission and values

Unpaid Carers Support Southampton supports all unpaid adult carers, from 18 years upwards, across Southampton. Our aim is to support those caring for a friend, neighbour, relative or loved one to understand their rights and options, and give a voice to the thousands of unpaid carers living in our city. We operate as part of Citizens Advice Southampton which is a registered charity (Charity no:1093678).

We help carers access services, information, and education in relation to their caring role. We do this through a variety of events and workshops, as well as offering one to one support through our carers assessment service. We provide Carers Cards to recognise your role to use when out and about and also help you prepare for the future.

Carers may be triaged for further support from Citizens Advice Service or the SO:Linked Community Navigation service.

Our vision

Our vision is to create a society that recognises, supports and understands unpaid carers.

Our values

We’re Committed. We strive to be the best we can be and are dedicated to improving outcomes for carers.

We’re Proud. We’re proud to give carers in our community a voice at home and further afield.

We’re Compassionate. We listen, and always treat people with respect, dignity and understanding.

We’re Supportive. We are dedicated to making people feel safe, heard and valued.

Equality is our passion. We’re champions of inclusion. We respect and recognise everybody’s skills and individuality. We proudly promote equal opportunity for our carers and each other.

Our mission

Improving life for all unpaid carers by:

  • Listening to and meeting their needs;
  • Providing information to give them choices;
  • Giving them a voice;
  • Influencing and raising awareness of unpaid caring.