We’re hiring: Carer Support Officer

We’re hiring: Carer Support Officer

There are an estimated 18,000 unpaid carers in Southampton: people who care for another adult due to illness or disability. Common examples might be a husband who cares for his wife who has dementia; a daughter who cares for her father who has Multiple Sclerosis; a brother who cares for his sister who has a learning difficulty.

The Role

The Carer Support Officer will be part of a small team who have a shared interest in making a difference to the lives of unpaid carers throughout Southampton city. The post holder will offer front line support to unpaid carers. This will mainly be undertaken by phone, with some face-to-face work, and include carers assessments and reviews (training will be provided). They will actively listen to carers and provide them with information, advice, and support to enable them to continue living their lives to the fullest and reduce any negative impacts of their caring role. The Carer Support Officer will also deliver some ‘outreach’ in the city. This might involve attending groups to talk to carers and raise awareness. They will be expected to assist with the planning and delivery of carer events eg. monthly carers lunches, and carry out other reasonable tasks to support Southampton’s unpaid carers.

How to Apply

Unpaid Carers Support Southampton works within Citizens Advice Southampton. For a job pack please visit https://citizensadvicesouthampton.org.uk/vacancies/

Closing date for applications is midnight Monday 15th January 2024, with interviews expected to be held the following week. We reserve the right to close applications early if a suitable candidate is found, so encourage prompt applications.

We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability. 

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